1. General Information

At Rouges, we strive to offer our customers fast and reliable delivery. Below, you will find all the information about our shipping options, delivery times, and costs. If you have any further questions, you are always welcome to contact our customer service.

2. Delivery Options and Costs

We offer the following delivery options:

Standard Delivery

• Transit Time: 1–3 business days
• Delivery Time: 8–10 business days
• Total Delivery Time: 9–13 business days
• Cost: 0 SEK
• Free Shipping: On all orders

3. Delivery Area

We deliver throughout The United States. For deliveries outside The United States, please contact our customer service for information on shipping costs and delivery times.

4. Delivery Time

The delivery time is calculated from the day the order is confirmed, and we send an order confirmation via email. The delivery time may vary depending on product availability and the geographical location of the delivery address.

5. Order Processing and Delivery Confirmation

Once your order has been placed, we will send an order confirmation to the email address you provided at checkout. When your order has been shipped from our warehouse, you will receive a shipping confirmation with a tracking number so you can follow your delivery.

6. Delays and Unforeseen Events

We always strive to deliver on time, but delays may occur due to circumstances beyond our control (e.g., carrier delays or during holidays). In the event of significant delays, we will contact you and offer a solution.

7. Damaged or Missing Items

If your order arrives damaged or with missing items, please contact our customer service immediately at support@rouges.com. We will work quickly to resolve the issue.

8. Returns and Exchanges

For information on how to return or exchange an item, please see our return policy or contact our customer service.

9. Customer Service

If you have any questions about your delivery, please contact us:

• Email: support@rouges.com
• Opening Hours: 24/7